Dear Dr. Trotter and Staff, Thank you for your quick response to my adverse reaction of the plantar acid. Taking the extra time to listen to my concerns and providing reassurance that the procedure spots would heal is very appreciated. It has been 6 weeks and my foot has healed beautifully. I especially thank Dr. Trotter for her patience.

Dear Dr. Trotter, This card is sent with multitudes of thanks for helping to save my leg. I realize that as the first line of defense you don’t often find out what transpires following that initial visit with you so I thought I’d let you know. We saw you on a Tuesday and by Wednesday we were at Dr. W’s office and having an ultrasound on my leg. On Thursday I was at XX hospital having a cath procedure to unblock the artery and restore flow to the foot. There have been some complications since, but the most important thing is that the procedure was successful and the foot is looking great! The pulse is more prevalent and it is actually warm! None of this would have happened if you hadn’t been so diligent and gone the extra mile to track down Dr. W and get the ball rolling. So thank you, thank you, thank you!

Dear Dr. Trotter,A couple of weeks ago now, following a previous appointment with Dr. Sylvia Trotter, who was helping me “tackle” a hurting heel, I was scheduled to follow-up that appointment with doing exercises and all that I could to prevent having a shot that would help right away.  Why, because I had heard horror stories from others seeing different physicians regarding “that shot.”  Also,I had not taken the time to do the exercises assigned me by Dr. Trotter and had to confess that as well.  The day came to report back to Dr. Trotter.  Our daughter and my husband, her dad, had to accompany me to make sure I didn’t run out of the office early.  I did my confessing.  Dr. Trotter and her wonderful staff, did all they could to encourage me to have the shot and quicker relief – saying patients experiencing fear of the shot reported afterward that it truly did not hurt that much, or at all.  Feeling some confidence, I said I would take “The Shot.”  We prepared for the procedure. I talked to our daughter for distraction – Dr. Trotter first sprayed the area for some deadening, used a very thin needle – taking only seconds to announce that “The shot” was done!  It was over!!  No pain!!  Thank you Dr.Trotter, and wonderful staff, for your skills and encouragement.  As long as you’re doing it, Dr. Trotter, I will no longer fear a shot in the heel – I will only look forward to my walking without pain.

While totally unsolicited, I hope this message might help someone fearful of having this procedure in the future. You, and your staff are great.

Sharon H.